3
Open Tickets
2
In Progress
28
Resolved
2.5h
Avg Response
Open
High Priority
#TKT-1234

Email Server Connectivity Issue

Unable to send emails from Outlook. Getting "Cannot connect to server" error message. This is affecting multiple users in the organization.

John Anderson
Email Issues
Jan 15, 2024 - 10:30 AM
3 Responses
In Progress
Medium Priority
#TKT-1233

Password Reset Request

User account locked after multiple failed login attempts. Need immediate password reset for accessing critical systems.

Sarah Williams
Account Access
Jan 14, 2024 - 2:15 PM
5 Responses
Open
Low Priority
#TKT-1232

Software Update Request

Request to update Adobe Creative Suite to the latest version across design team workstations.

David Chen
Software
Jan 13, 2024 - 9:00 AM
1 Response
Resolved
Medium Priority
#TKT-1231

Printer Installation

New printer setup needed in conference room B for client presentations.

Lisa Brown
Hardware
Jan 12, 2024 - 11:45 AM
4 Responses
Resolved
High Priority
#TKT-1230

Network Slowness

Experiencing significant network lag and slow file transfer speeds across the entire office.

Robert Taylor
Network
Jan 11, 2024 - 3:20 PM
8 Responses