Terms of Service

1. Acceptance of Terms

By accessing or using ITCO's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

2. Our Services

ITCO provides comprehensive IT solutions and services, including but not limited to:

• Cloud computing and infrastructure services
• Cybersecurity solutions and consulting
• IT support and maintenance
• Software development and integration
• Data management and backup solutions
• Network design and implementation
• IT consulting and strategic planning

Service availability, features, and pricing may vary. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. User Accounts

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account
• Not share your account credentials with others

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. User Responsibilities

When using our services, you agree NOT to:

5. Payment and Billing

Payment Terms:

• All fees are stated in USD unless otherwise specified
• Payment is due according to the billing cycle specified in your service agreement
• You authorize us to charge your payment method for all fees incurred
• Late payments may result in service suspension or termination
• All fees are non-refundable unless otherwise stated in your service agreement

Price Changes:

We reserve the right to modify our pricing with 30 days' notice. Continued use of our services after a price change constitutes acceptance of the new pricing.

6. Intellectual Property

All content, features, and functionality on our website and in our services, including but not limited to text, graphics, logos, images, software, and code, are the exclusive property of ITCO and are protected by copyright, trademark, and other intellectual property laws.

License Grant:

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your business purposes, subject to these Terms.

Restrictions:

You may not copy, modify, distribute, sell, or lease any part of our services or included software without our explicit written permission.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This includes:

• Business strategies, financial information, and trade secrets
• Technical data, source code, and proprietary methodologies
• Customer lists and business relationships
• Any information marked as confidential or that reasonably should be considered confidential

Confidentiality obligations survive the termination of services and continue indefinitely.

8. Warranties and Disclaimers

Disclaimer:

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure, though we take reasonable measures to ensure quality and security.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITCO SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data breaches beyond our reasonable control
• Actions or omissions of third-party service providers

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

Termination by You:

You may terminate your account and stop using our services at any time by providing written notice. You remain responsible for all fees incurred up to the termination date.

Termination by Us:

We may suspend or terminate your access to our services immediately if you:

• Breach any provision of these Terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Pose a security risk to our systems or other users

Effect of Termination:

Upon termination, your right to use our services will immediately cease. We will provide reasonable assistance in data migration within 30 days of termination.

11. Governing Law and Dispute Resolution

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of New York, without regard to conflict of law principles.

Dispute Resolution:

In the event of any dispute arising from these Terms or our services:

1. Parties agree to first attempt resolution through good-faith negotiations
2. If negotiations fail, disputes shall be resolved through binding arbitration
3. Arbitration shall be conducted in New York under the rules of the American Arbitration Association
4. Each party shall bear its own costs unless otherwise determined by the arbitrator

12. Contact Information

For questions about these Terms of Service, please contact us: